Fractional Chief of Staff
Offering fractional services to support your executive team for a season, regardless of company size
Offering fractional services to support your executive team for a season, regardless of company size
A chief of staff is a force multiplier for executives. This role affords an executive capacity to focus on the best and highest use of their time by taking work off of their to-do list. I typically support and advise executives through strategic planning and management of initiatives to move your business forward.
As our relationship deepens and I learn your business, I also take on meetings and decisions in your place to provide executives with more time for deep work.
Services Include:
Fractional refers to supporting executives in an outsourced and partial capacity either monthly, quarterly or annually.
Do you need a business partner to lead your highest priority company initiatives?
Is your team spread too thin and you now have a strategic project that needs to deliver results?
Is your company small and without multiple leaders who can focus on program management but you don't need a full-time resource?
I AM HERE TO HELP YOU!
For over 10 years, I have led both technical and business teams across time zones and cultures to reach strategic goals. I am able to effectively communicate with team members and executives to accomplish results.
I have partnered with leading companies including Verizon, Aflac, Navy Federal Credit Union, First Data, University of Pennsylvania and University of Alabama, Birmingham
I am focused on delivering quality leadership services to your business. I partner with you to first understand your goals and then how you envision meeting those goals through technology.
I am a relationship builder focused on driving results while maintaining mutually beneficial and respectful relationships.
My core values are integrity, continuous improvement and a spirit of giving.
When people ask me about our organizations implementation of Salesforce® and why I feel like it was a success, hiring Wendy as part of our team always rises to the top. She was instrumental, and continues to be a resource and partner for us. She brings not only a strong Salesforce® technical skill set, but she also adds tremendous value through her critical thinking, solutions driven approach. She is collaborative and instinctively knows who to bring to the table. Her Project Management skills help bring order to chaos. She is an advocate for her client, whether in negotiations, tackling customer service failures by a vendor, or searching for outside resources. Wendy is the total package and will help her clients achieve their goals and objectives.
Nicole Hendren, VP Finance & Operations
Capital Associated Industries, Inc.
Wendy was instrumental in our Salesforce implementation. We now use Salesforce to run every part of our business: CRM, Accounting, Sales, Public Classroom events, Projects, Marketing, and the Website. Wendy managed the entire project from start to finish. She was able to coordinate several outside vendors, programmers and all of our internal departments and wonderfully kept them all in sync and moving forward. Wendy was part project manager and part business coach.
I would strongly recommend Wendy for not only Salesforce project management but any tech related project.
Doug Blizzard, VP, CAI Services
Capital Associated Industries, Inc.
I had the pleasure of working with Wendy when we implemented a large scale database conversion (Salesforce) and implemented a new website. Wendy served as our project manager and I worked with her daily for a over a year. Her ability to juggle the multiple priorities that come with a project of that size, negotiate with vendors, keep staff on a timeline for completion, and track every part of the initiative was incredible. She has the perfect demeanor for running complex projects, friendly, but firm, and her technological knowledge served invaluable. She was great to work with and I would rehire her without hesitation.
Jim Morgan, Vice President
MRA - The Management Association
We had the good fortune to work with Wendy on the implementation of a global ITFM application at a prior organization. It was a large and complicated implementation with limited funding, resources and a condensed runway for delivery. As most implementations are under these circumstances, the only constant in the project was change. Wendy handled the changes, with many challenging factors and intense personalities, with ease, professionalism and creativity. Our expectations were exceeded on every occasion and allowed us to go on to be wildly successful. In fact, not only did we accomplish our goal, but I also gained a trusted advisor. I look forward to the opportunity to work with Wendy, again, on future projects.
Stacy Heiman, Senior Director IT Business Operations at Verint Systems, Inc.
There are times when you have a situation that is out of control, where you have direction but no real plan in how to get to the end state. That's when you're grateful to have someone like Wendy in your corner.
When I had the pleasure of working with her, she'd be one of my top choices for the most complex problems we had. What was great is that Wendy knows how to quickly diagnose an issue, how to assemble a project team and how to work her influence to drive accountability to successful resolution/completion. Her communication skills are top notch and she's darn humble. She's one of the best out there.
Craig Williams, Chief Information Officer, Ciena
One Wendy is worth more than six others. I began working with Wendy when we had reached desperation with a vendor. Wendy listened and took time to understand our concerns upfront and stayed connected through my time working with her. She was my advocate, laid out action plans and held her company and my team accountable to deliver the solutions we were implementing.
Wendy is detail oriented and always looking for the win-win; she is creative, knowledgeable, and I would love to work with on any project or initiative moving forward.
Alan Payne, ISD Strategic Services Management
Navy Federal Credit Union
Owner/Principal Consultant
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